Covid-19 FAQ

Yes, of course, online purchases are fully compliant with the latest directives. We can also assure you that shipments will not experience delays and are free of charge, as always.

Absolutely, we have implemented all the necessary measures to guarantee the highest levels of safety.

The environments where our employees work are constantly sanitised and follow regulations on distancing to the full. Orders are delivered in total compliance with all procedures aimed at guaranteeing the safety of employees and customers.

We have extended the returns period to 30 days so that you can return products even beyond the normal deadline.

If you have any doubts about the time frame for your return, please contact our Customer Care department.

Of course, our Customer Care department is working remotely and is at your disposal should you have any queries.

You can find the "Contact us" button at the bottom of every web page. By clicking on it, you will be provided with a (free) phone number and a form to send an email.

Any costs relating to other forms of contact are non-refundable.